If you need help with the tool that finds online coupons, you are in the wrong place. They are a totally different company that is also called Honey—we can not help you with your account. Please reach out to their team here: https://help.joinhoney.com/

We're so sorry sign in is giving you trouble. There are a few common issues that can cause sign in roadblocks—let's work through them together. 

"Invalid Email or Password" message.

If you are having issue with your email or password... 

  1. First, ensure that you're using the email address that you used to create your account. And double check for spelling mistakes!
  2. Type your email address into the email box on sign in and then click the Next button.
  3. Then, on the password entry screen, she can use the "Forgot your password" link below Sign In button. This will send you an email to reset your password. 
  4. If, after these steps, you're still having trouble, we can help. Send us a note at support@honey.is and we'll sort out what's going wrong. 

"Trial has Ended" message.

If you are running into an error message about your trial ending, our friendly support team will need to help. You can reach them at support@honey.is. 

Other issues.

If you are having any other issues with sign in, please don't hesitate to send us a note. Sign is issues are generally super easy for us to resolve—we'll likely have you up and running very quickly. You can reach our friendly support team at support@honey.is. 

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