Although all users can interact with Confirmations, only admins have the ability to create them. If you have questions about who can or cannot see these settings, please don't hesitate to send us a note. We'd be happy to help!
Confirmations allow you to turn any Honey Post into mandatory reading. When enabled, employees will be required to confirm that they have seen and read the Post in question.
Let's dive in...
How to create a Confirmation on a new Post…
Create a new Honey Post as you normally would.
When you're ready to add the Confirmation to your Post, first select the Continue button at the top, right-hand corner of the Post compose form.
Select the Group(s)/Topic(s) in which you'd like to publish your Post. Note that the required audience for Confirmations is determined by the membership of the Group where the Confirmation is posted. More on audience selection here.
Toggle on the Enable Confirmations button. Select Okay in the information pop-up.
Click the blue Share to... button and your Post will now include the Confirmation requirement.
*Please note, in an effort to eliminate potential confusion, the comments section is disabled on all Confirmations.
How to add Confirmations to a previously published Post...
Navigate to the desired published Post.
Click the three-dot button, select Edit Post, and then follow the same instructions as above, to turn on the Confirmations toggle.
*Note that when a Confirmation is added to an existing Post, email notifications will not surface in real-time, but will appear in the weekly reminder email. This way, you won't overload your employees' inboxes if you'd like to enable a series of Confirmations on existing Posts.
How to edit who is required to Confirm your Posts...
If you’d like to remove a specific Group of Members from the Confirmation, you won't need to remove the entire Post. You'll just need to remove the Group(s)/Topic(s) associated with the Members who are no longer required to Confirm the Post.
Here's how...
Navigate to the desired Post with the Confirmation.
Click the three-dot button at the right-hand side of the Post and select Edit Post, then click Continue.
Remove the Group(s)/Topic(s) that no longer require the Confirmation. Select Save Changes.
Now, the Confirmation is no longer mandatory reading for the Members in the removed Topics/Groups and will be removed from their Confirmations Centers.
How to delete a Confirmation from a Post...
Navigate to the desired Confirmation.
Click the three-dot button at the right-hand side of the Post and select Edit Post.
Select the Continue button at the top, right-hand corner of the Post compose form.
Then, turn off the Enable Confirmations toggle.
Then select Save Changes to save your changes.
Removing Confirmations from a Post will also remove the requirement for all employees, however, the historical user and response data will still be accessible to Admins.
To learn more about managing Confirmations and notifications, check out our full Help Center.