Viewing and managing admin accessible Groups.

How to best use the admin accessible Group setting for Employee Community Groups.

Kat Hills avatar
Written by Kat Hills
Updated over a week ago

Many of the features described below are only available to Employee Community admins and specific Group moderators. If you have questions about who can or cannot see these settings, please don't hesitate to send us a note. We'd be happy to help!

As we know, being a Group moderator includes specific features that help you manage the content and members of your Group. However, sometimes a private Group needs more than just the regular moderator settings. This is why we've created admin-accessible Groups.

When the admin accessible toggle is turned on in a private Group, admins have the ability to set department and location Group requirements, sync with Okta settings, edit Resources, add integrations, and much more. Using this feature, moderators are able to include admins with higher-level settings without removing the private functionality of the Group's content. Let's dive in.

To add the admin accessible setting to a private Group.

  1. From your Groups page, select the specific Group from the list.

  2. Once in the Group, click the three-dot button on the top, right-hand side, and click Settings from the dropdown menu.

  3. Scroll to the General section of the settings. Then, turn on the Admin Accessible toggle for the Group.

  4. Scroll down to save these settings by clicking Submit Settings and then close the settings page of the Group by clicking Close at the top, right-hand side.

To view an admin-accessible private Group.

  1. From the Groups page, admin-accessible private Groups will include the lock symbol just like private Groups. Although an admin does not need to be part of the admin-accessible Private Group to view them, these Groups do have the option to join, if needed.

  2. From here, select the desired admin-accessible private Group.

  3. Once selected, the admin-accessible private Groups will show the members, Topics, Group Resources, and other limited settings. Posts and activities will not be shown.

With this access, an admin can...

  • View and search for admin accessible Groups.

  • View and edit Group Topics.

  • View and edit Group membership.

  • View and edit Group Resources and Integrations.

  • Assign the Group as required for specific departments and locations.

  • Set up a Slack integration for the Group.

  • Join and leave the Group.

However, it is important that private Groups keep their integrity and remain private for those invited users. In this case, admins with access to admin accessible Groups, cannot...

  • Publish a Post to the Group.

  • View, edit, delete, like, save, or pin the Posts within the Group.

  • Edit the privacy settings of the Group.

Did this answer your question?