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Configuring your Honey organization.
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Accessing and understanding your Honey analytics.
Accessing and understanding your Honey analytics.
How to track and measure Honey engagement, post views, active users, and more.
Rachel Kaplowitz avatar
Written by Rachel Kaplowitz
Updated over a week ago

Many of the features described below are only available to Honey admins and moderators. If you have questions about who can or cannot see these settings, please don't hesitate to send us a note. We'd be happy to help!

For many of our Honey teams, tracking and measuring activity on the platform is a critical piece of their Honey strategy. Our analytics and insights tools—which exist across the platform—make it easy. Let's dive in. 

Insights dashboard.

The Honey insights dashboard houses a variety of measurements, including content created, active users, email clicks and opens, and more. Keep in mind, only Honey admins can see these insights. To access your insights dashboard... 

  1. Click your organization icon at the top of your navigation menu. 

  2. Click Insights in the page menu. 

  3. Once on the Insights page, you can customize the date range displayed by clicking the dropdown arrow next to This Month and selecting your custom date range. 

In-feed analytics.

In addition to your Insights dashboard, you'll also find post view analytics in your feed and on all posts. Keep in mind, only Honey admins and moderators can see these analytics and insights. 

On each post in Honey, you'll find two pieces of data...

  • Eyeball Counter. On each post's details line, you'll see an eyeball icon paired with a number. This number represents the cumulative number of times the post has been viewed in Honey and via instant email notifications. 

  • Unique Viewers Dropdown. If you click the eyeball icon, you'll see the list of unique viewers who have opened this post. This number also takes into account any user who has opened the Post from an email notification.

Data export.  

If you'd like to look at a more granular set of data, details about a specific user, or stats on a specific post, the analytics data export will be a great help! Here's how to download it... 

  1. Click your organization icon at the top of your navigation menu. 

  2. Click Insights in the page menu. 

  3. If you'd like to customize your date range, use the dropdown arrow next to This Month to select the time span for which you'd like to view data. 

  4. Then, at the bottom right-hand corner of the red activity box, click Export Data. 

This export will include four .csv files — one with an analytics overview, one with activity details, one with posting details, and one with user details. 

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